Legal Documents

Hotmaals Terms — Rules & Conditions of Platform Use

Last updated: January 2025

Welcome to the hotmaals platform. These terms apply to all users in Bangladesh and must be read carefully before using the platform. By registering or using the service, you are considered to have automatically accepted these terms. If you have any questions, please contact our support team.

Secure Platform 18+ age requirement is mandatory Data Secured Transparent Rules Mobile-first experience Local payments supported Responsible Gaming 24/7 Support Secure Platform 18+ age requirement is mandatory Data Secured Transparent Rules Mobile-first experience Local payments supported Responsible Gaming 24/7 Support

Learn the key terms in detail

Registration & Account Use

To open an account on hotmaals, the user must be a resident of Bangladesh and at least 18 years of age. Each person may operate only one account; creating multiple accounts is strictly prohibited. All information provided at registration must be accurate, complete, and up to date. hotmaals reserves the right to suspend or cancel an account if false information is provided. Keeping your login credentials confidential is your own responsibility, and you are accountable for all activity on your account. If you notice any suspicious activity, notify our support team immediately.

  • Age verification: minimum 18 years
  • Maximum one account per person
  • Providing accurate and up-to-date information is mandatory
  • Keep your password and login credentials secure

Deposits, Withdrawals & Financial Transactions

Hotmaals offers deposit and withdrawal services through locally available payment methods in Bangladesh. All transactions are conducted in Bangladesh Taka (BDT) and processed within the specified timeframes. Minimum and maximum deposit limits are set according to platform guidelines and are subject to change. Identity verification (KYC) may be required before a withdrawal is processed. Any account associated with funds from illegal sources or money laundering activities will be immediately closed and the relevant authorities will be notified. Any applicable taxes or charges on transactions will be the responsibility of the user.

  • All transactions in BDT (Bangladesh Taka)
  • KYC verification may be required for withdrawals
  • Money laundering is strictly prohibited
  • Deposit and withdrawal limits are subject to change

Betting & Gaming Rules

Betting and gaming services available on hotmaals are for legitimate entertainment purposes only. Please read the applicable rules carefully before starting each bet or game session, as placed bets are generally non-modifiable. In the event that a bet is cancelled or amended due to a technical error, network issue, or force majeure, hotmaals' decision is final. Any form of fraudulent activity, use of bots, or system manipulation is strictly prohibited and subject to penalty. Specific rules will be followed to determine outcomes in the case of unforeseen events (match cancellations, bad weather, etc.). Play responsibly and stay within your set budget.

  • Placed bets are non-modifiable
  • Bots and fraudulent activity are prohibited
  • Platform decision is final in the event of a technical error
  • Maintain responsible gaming habits

Data Protection & Privacy

Hotmaals places the highest priority on protecting your personal information. Data collected during registration and use will only be used for service operation, identity verification, and security purposes. Your personal information will not be sold or transferred to third parties, though sharing with authorities may be required under legal obligations. Cookies and tracking technologies are used to improve the user experience. To learn more, please see our Privacy Policy page. You have the right to request that your information be updated or deleted at any time.

Limitation of Liability & Changes to Terms

Hotmaals is not directly liable for unintentional technical errors, power outages, or issues caused by third parties. The platform is provided on an "as is" basis and uninterrupted service cannot always be guaranteed. hotmaals reserves the right to modify these terms, in part or in full, at any time; continued use of the platform after any changes constitutes acceptance of the new terms. Users will be notified as far in advance as possible of significant changes. These terms are governed by the laws of Bangladesh, and any disputes will be resolved within the legal framework of Bangladesh.

Important: Failure to comply with the terms may result in account suspension or permanent closure. For any questions, FAQ View the section.

Done reading the terms? Get started now

Learn all the terms and start enjoying a safe and fun experience on hotmaals. Register today to join Bangladesh's mobile-first platform and transact easily with local payment methods. If you have any questions, our support team is always here for you.

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